Dementia Care Home

The Brambles Rest Home

Park Avenue, Preston, Lancashire, PR4 4AY

Residential homes

At a Glance

The information you need to decide whether this home warrants a closer look.

DCC Family Score
72/ 100
Weighted from family reviews
Dementia SpecialismConfirmed

Residential homes

Families Rate The Staff72 / 100

Staff warmth score

“Well Looked After”68%

of reviewers answered yes

Good to know

  • Registered beds32
  • SpecialismsCaring for adults over 65 yrs, Caring for adults under 65 yrs, Dementia, Eating disorders, Physical disabilities, Sensory impairment
  • Last inspected2022-04-14

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The Evidence

What the review data, the inspection reports, and the dementia-care evidence base tell us about this home.

Section 01

What families say

Families describe staff as warm and approachable, with several mentioning how welcome they feel during visits. The team takes time to understand each resident's needs and preferences, and relatives appreciate being consulted about care decisions.

The eight family priority themes

  • Staff warmth72
  • Compassion & dignity72
  • Cleanliness70
  • Activities & engagement60
  • Food quality60
  • Healthcare65
  • Management & leadership75
  • Resident happiness68
Section 02

What inspectors found

Inspected 2022-04-14

  • Is this home safe?

    Good
    The home was rated Good for Safe at the March 2022 inspection. This covers staffing levels, medicines management, infection control, and how the home responds to incidents and safeguarding concerns. No specific concerns were recorded in the published text, and no enforcement action was taken. The previous Requires Improvement rating means safety was an area of concern at an earlier inspection, and the improvement to Good suggests those issues were addressed.
    Verified by inspector
  • Is the care effective?

    Good
    The home received a Good rating for Effective at the March 2022 inspection. This domain covers staff training, care planning, access to healthcare professionals, and food and nutrition. Dementia is listed as a specialism, which implies staff should hold relevant training. No specific detail about training content, GP access arrangements, or food quality is published in the available report text.
    Verified by inspector
  • Is this home caring?

    Good
    The home was rated Good for Caring at the March 2022 inspection. This domain covers staff warmth, dignity, respect, and support for independence. No inspector observations, resident quotes, or family testimony are published in the available report text. The Good rating indicates inspectors found the overall standard satisfactory, but the absence of specific examples makes it difficult to assess the quality of daily interactions.
    Verified by inspectorResident testimony recorded
  • Is the home responsive?

    Good
    The home was rated Good for Responsive at the March 2022 inspection. This domain covers how well the home tailors care to individual needs, the activity programme, complaint handling, and end-of-life care planning. Dementia, physical disabilities, sensory impairments, and eating disorders are all listed as specialisms, suggesting the home is intended to support a diverse range of needs. No specific activity examples, individual engagement approaches, or complaint outcomes are described in the published report.
    Verified by inspector
  • Is the home well-led?

    Good
    The home was rated Good for Well-led at the March 2022 inspection. A named registered manager, Mr Muneer Nazarudeen, was in post, and a nominated individual, Mrs Lisa Melanie Jayne Singh, is recorded. The improvement from a previous Requires Improvement rating across all domains suggests the current leadership has made meaningful changes. No specific detail about management culture, staff feedback mechanisms, governance processes, or quality audits is published in the available report text.
    Verified by inspector
  • Source: CQC inspection report →

    Section 03

    What the evidence base says

    The home supports people with dementia, sensory impairments, physical disabilities and eating disorders. They care for adults both under and over 65 who need residential support. The home accepts residents with dementia as part of their specialist services. When considering The Brambles for someone with dementia, families might want to discuss specific care protocols during their visit. All areas worth probing directly during a visit.

The DCC Verdict

Our editorial view, built from the three lenses: what families tell us, what inspectors record, and how the home sits against good dementia-care practice.

72/ 100

DCC Family Score

The Brambles Rest Home scores 72 out of 100 on the DCC Family Score. Every domain was rated Good at the last inspection, and the home improved from Requires Improvement, which is a meaningful signal of positive direction. However, the published report contains very limited specific detail across most themes, so a significant part of this score reflects the overall rating rather than direct inspector observations, quotes, or testimony.

Homes in North West typically score 68–82.

The three-lens summary

Lens 01

What families tell us

Families describe staff as warm and approachable, with several mentioning how welcome they feel during visits. The team takes time to understand each resident's needs and preferences, and relatives appreciate being consulted about care decisions.

Lens 02

What inspectors have recorded

Staff work closely with families on care planning, particularly around daily activities and personal preferences. During end-of-life care, families have found the team attentive to both residents and relatives during difficult times.

Lens 03

How it sits against good practice

Finding the entrance can be tricky on first visit — the signage isn't obvious from the street, so it's worth calling ahead for directions.

DCC Recommendation

Worth a visit

The Brambles Rest Home, on Park Avenue in Preston, was rated Good across all five inspection domains at its last inspection in March 2022, published in April 2022. Importantly, this represents an improvement from a previous rating of Requires Improvement, which tells you the home recognised its shortcomings and made changes. The inspection confirmed a defined management structure with a named registered manager in post. The main limitation of this report for your decision-making is that the published text contains very little specific detail. There are no direct inspector observations, no resident or family quotes, and no concrete examples of day-to-day care. A Good rating is a positive baseline, but it tells you the floor, not the ceiling. Before choosing this home for your parent, visit in person, ask to see last week's staffing rota (counting permanent versus agency staff, especially on nights), ask how often care plans are reviewed with families present, and observe how staff interact with residents in corridors and communal spaces. The inspection is now over two years old, so a direct conversation with the current manager about what has changed since is essential.

The three questions to ask when you visit

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In Their Own Words

How The Brambles Rest Home describes itself — collected from its own website. DCC has not edited or independently verified the content in this tab.

What The Brambles Rest Home says about itself

Specialist dementia and complex needs support in Preston

Compassionate Care in Preston at The Brambles Rest Home

The Brambles Rest Home in Preston offers residential care for people with dementia, physical disabilities and sensory impairments. The home welcomes both younger and older adults who need specialist support. Located in the North West, the home provides care planning that involves families in decisions about their loved one's daily routines and preferences.

Care & specialisms

Who they care for

    The home supports people with dementia, sensory impairments, physical disabilities and eating disorders. They care for adults both under and over 65 who need residential support.

    How they describe their dementia care

    The home accepts residents with dementia as part of their specialist services. When considering The Brambles for someone with dementia, families might want to discuss specific care protocols during their visit.

    “Finding the entrance can be tricky on first visit — the signage isn't obvious from the street, so it's worth calling ahead for directions.”

    DCC does not edit or curate content in this tab. For independently curated information, see The Evidence and DCC Verdict.

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    Related:

    What Real Families Say About Dementia Care Homes: The Eight Things That Matter Most

    A Which? Report for Care Homes: Real Family Reviews, Not Just Official Inspections

    Step-by-Step Guide to Finding a Care Home for Your Mum in the UK

    What Does 'Dementia Specialist' Actually Mean? How to Tell If a Care Home Really Is One

    Best UK Website for Comparing Dementia Care Homes (Beyond CQC Ratings)

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